Warranty
1.1 Warranty will only be granted in the case of manufacturing defects and/or material problems.
1.1.1 Faults and/or flaws/defects of seams and materials/fabrics.
1.1.2 Decolouration/delamination before use of product. (only when the product is still in the original package with all cards/tickets).
1.1.3 Unacceptable deviation of sizes.
1.1.4 Sewing/stitching/weave faults in material before use of product (only when the product is still in the original package with all cards/tickets).
1.1.5 Faults in fit.
1.2 Warranty requests will only be taken into consideration if a fully completed warranty request form has been completed and submitted via e-mail.
1.3 The request will be worked on/responded to as soon as possible. The registration is a request, so please consider that your request can be denied.
1.4 Warranty will only be granted if one can demonstrate proof that the product has not been reliable/durable, or that it – despite of normal use and maintenance - has been wearing well for a shorter time span than acceptable.
1.5 In case of warranty, the product will be replaced or repaired if possible. If this product is not available at the time, the product can be placed on Backorder, or MBrands-International can offer an alternative. Credit notes will only be given when both above mentioned options are not available.
No warranty
Warranty will not be granted in the cases mentioned below. No warranty on:
2.1 Zippers.
2.2 Damage as a result/consequence of wrong and/or improper use.
2.3 Damage as a result/consequence of external matters/circumstances.
2.4 Damage as a result/consequence of wrong storage.
2.5 Damage as a result/consequence of lacking, poor or wrong maintenance.
2.6 Products that have been worked on with embroidery, printing or something as such since the time of manufacturer.
2.7 Products that have been purchased against a special offer price.
2.8 Samples, reduced priced products and products that have been sold as a product with B-quality, of which the consumer was aware.